Request Service Today
"*" indicates required fields
What Happens When You Contact Us?
24/7 Emergency Response for Fire, Smoke, Soot & Odour Damage
- You’ll speak directly with a team member. No call centres
- We listen and understand your situation with care
- We explain exactly what happens next and answer any questions
- We can assess the situation by phone, photos, or an in-person visit
We handle everything from start to finish so you don’t have to.
FIRE DAMAGE IS MORE THAN WHAT YOU CAN SEE.
Smoke & Soot Can Travel Throughout a Property
Fire damage doesn’t stop when the flames are extinguished.
Smoke and soot particles can travel into rooms that were never directly exposed to fire, settling on walls, ceilings, fixtures, contents and other surfaces. Smoke odours can also penetrate porous building materials and become difficult to remove without addressing the source.
Depending on the loss, fire damage may involve:
- Charred or structurally damaged materials
- Smoke and soot contamination
- Persistent smoke odours
- Water damage from firefighting efforts
- Wet insulation, drywall and flooring
- Contaminated contents and personal belongings
- HVAC contamination
- Hazardous building materials exposed during demolition
A proper restoration plan considers the entire property, not just the visibly burned area.
OUR FIRE & SMOKE RESTORATION PROCESS
A Coordinated Approach to Fire Damage
1. DAMAGE ASSESSMENT
We inspect the affected areas to determine the extent of fire, smoke, soot, odour and water damage and identify areas requiring further investigation or remediation.
2. SAFETY & CONTAINMENT
Where necessary, affected areas are isolated to help control the spread of soot, debris and contamination during restoration activities.
3. WATER DAMAGE & STRUCTURAL DRYING
Fire suppression efforts can leave significant amounts of water behind. Wet materials are assessed and professional drying equipment may be established to reduce the risk of secondary damage and microbial growth.
4. CONTROLLED REMOVAL & DEMOLITION
Materials that are heavily burned, contaminated or otherwise unsalvageable may require controlled removal. This can include drywall, insulation, flooring and other affected building materials.
5. SOOT & SMOKE RESIDUE REMOVAL
Affected surfaces are cleaned using methods appropriate to the material and type of residue present. The goal is to remove soot and smoke contamination rather than simply cover it.
6. ODOUR REMEDIATION
Once damaged materials and contamination have been addressed, remaining smoke odours can be treated using appropriate professional deodorization and remediation methods.
7. FINAL CLEANING & RESTORATION PREPARATION
Affected areas receive detailed cleaning and are prepared for repair or reconstruction as required.
Our goal is to handle the entire process efficiently so you can move forward with confidence.
WHY CHOOSE EMDECON?
Restoration Expertise for Complex Property Damage
Fire restoration requires more than cleaning visible soot. The entire loss must be considered — including moisture, damaged building materials, contamination, odours and potential environmental hazards.
Emdecon provides a coordinated approach to complex property restoration throughout Ottawa and Eastern Ontario.
24/7 Emergency Response
Help is available when unexpected property damage occurs.
IICRC Certified Firm
Professional restoration practices backed by industry training and standards.
Fire, Water & Environmental Remediation
Multiple aspects of a property loss can be managed through one restoration company.
Professional Restoration Equipment
Commercial drying, filtration, containment and remediation equipment is available when required.
Complex Loss Experience
Our background in biohazard and environmental remediation allows us to address challenging conditions beyond conventional fire cleanup.
Clear Communication
We explain what we’re finding, what needs to happen and why throughout the restoration process.
WATER DAMAGE AFTER A FIRE.
Fire Suppression Can Create a Second Property Loss
Water used to extinguish a fire can saturate drywall, insulation, flooring, framing and other building materials.
If moisture remains trapped inside the structure, it can lead to further deterioration and create conditions for mould growth.
Emdecon can coordinate the water mitigation and fire restoration process, including:
- Moisture assessment
- Water extraction where required
- Removal of unsalvageable wet materials
- Air movers and dehumidification
- Structural drying
- Moisture monitoring
- Mould prevention and remediation
SMOKE, SOOT & ODOUR REMEDIATION.
Removing the Damage You Can See — and the Odour You Can't
Smoke residues vary depending on what burned, how hot the fire became and how smoke travelled through the property.
Simply washing visible surfaces or using air fresheners does not necessarily address the source of smoke contamination.
Effective smoke remediation may involve:
- Soot removal
- Removal of deposited soot and particulate contamination from affected surfaces.
- Detailed surface cleaning
- Cleaning walls, ceilings, fixtures and other salvageable materials using appropriate products and techniques.
- HEPA filtration
- Air filtration may be used during remediation to help control airborne particulate.
- Source removal
- Heavily contaminated porous materials may need to be removed when they cannot be effectively restored.
- Odour treatment
- Once contamination sources have been removed or cleaned, specialized deodorization methods can be used to address remaining smoke odours.
HIDDEN DAMAGE AFTER A FIRE.
What Looks Like a Fire Loss Can Quickly Become a Complex Loss
One of Emdecon’s strengths is handling properties where multiple hazards are present at the same time.
Fire restoration can uncover additional issues that need to be addressed before repairs can safely proceed.
WATER DAMAGE
Firefighting efforts can leave building materials saturated and require professional structural drying.
MOULD
If wet materials remain untreated, microbial growth may develop following the loss.
ASBESTOS
Older properties may contain asbestos-containing materials that are disturbed or exposed during demolition.
BIOHAZARD CONTAMINATION
Certain fire scenes may involve biological contamination or other hazardous materials requiring specialized remediation.
SMOKE & ODOUR
Smoke can migrate far beyond the visibly damaged area and penetrate porous materials throughout the property.
One property. Multiple hazards. One coordinated remediation plan.
ASBESTOS & FIRE-DAMAGED PROPERTIES
What Looks Like a Fire Loss Can Quickly Become a Complex Loss
Fire damage can expose building materials that were previously concealed behind walls, ceilings and flooring.
In older properties, demolition or restoration activities may encounter materials that contain or are suspected to contain asbestos.
Where asbestos-containing materials are identified, appropriate procedures must be followed before those materials are disturbed or removed.
Emdecon provides professional asbestos abatement services, allowing us to coordinate complex projects where hazardous materials are discovered during restoration.
INSURANCE DOCUMENTATION
Helping Document the Damage
Fire and smoke losses may be covered by property insurance depending on the circumstances and the terms of your policy.
During restoration, Emdecon can provide documentation such as:
- Photographs of affected areas
- Detailed scopes of work
- Estimates
- Moisture readings where applicable
- Equipment records
- Documentation of removed materials
- Invoices and project records
Your insurance provider ultimately determines coverage, but our team can provide documentation to help support the claims process.
24/7 FIRE & SMOKE DAMAGE RESPONSE.
The Fire Is Out. Now It’s Time to Restore the Property.
Dealing with the aftermath of a fire can be overwhelming. You don’t need to determine the entire restoration process on your own.
Emdecon can assess the damage, explain the next steps and develop a restoration plan for fire, smoke, soot, odour, water damage and other hazards discovered during the project.
Serving Ottawa, Kemptville and communities throughout Eastern Ontario.
CALL 343-338-0031
FIRE & SMOKE DAMAGE FAQ
Here are answers to some of the questions our clients have asked about fire and smoke damage in Ottawa.
How quickly should fire damage restoration begin?
As soon as the property has been declared safe to enter. Smoke, soot and water can continue affecting building materials after the fire has been extinguished, so early assessment can help identify damage and reduce the risk of additional problems.
Can smoke damage areas that weren't affected by the fire?
Yes. Smoke and soot can travel through doorways, wall cavities, ventilation systems and other areas of a property. Rooms without visible fire damage may still require inspection and cleaning.
Can you remove smoke odour?
In many cases, yes. Effective odour remediation starts by identifying and addressing the source. Damaged materials and smoke residues must generally be removed or properly cleaned before remaining odours are treated.
Do you handle water damage caused by firefighters?
Yes. Water used during fire suppression can create substantial secondary damage. Emdecon provides water extraction, controlled removal of damaged materials, structural drying and moisture monitoring where required.
What happens if asbestos is discovered?
If suspect asbestos-containing materials may be disturbed during restoration, they should be appropriately assessed before demolition proceeds. Emdecon also provides asbestos abatement services, allowing us to coordinate that portion of the remediation when required.
Do you work with insurance?
Yes. We can provide estimates, photographs, scopes, moisture documentation and other project records that may assist with an insurance claim. Coverage is determined by the property owner’s insurance provider and policy.
Our process includes targeted cleaning, removal of affected materials when necessary, and professional deodorization to address odours at the source, not just mask them.