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What Happens When You Contact Us?
Fast response, thorough drying, and complete restoration.
- You’ll speak directly with a team member. No call centres
- We listen and understand your situation with care
- We explain exactly what happens next and answer any questions
- We can assess the situation by phone, photos, or an in-person visit
We handle everything from start to finish so you don’t have to.
We’re Here to Help When Water Damage Happens. 24/7 Response.
Fast action makes all the difference.
Water damage can spread quickly, affecting floors, walls, and air quality if not addressed right away. Whether it’s a leak, flood, or appliance failure, knowing what to do next can feel overwhelming.
At Emdecon, we provide professional water damage cleanup and drying services in Ottawa, with a focus on stopping the damage early and restoring your space properly.
When can restoration begin?
Work can begin as soon as the source of water is controlled. The sooner drying starts, the better the outcome—helping prevent further damage and potential mold growth.
If you’re unsure what step to take first, we can guide you.
What happens next?
Once we’re on-site, our team will:
- Assess affected areas and moisture levels
- Identify materials that can be saved vs. removed
- Set up drying equipment (air movers, dehumidifiers)
- Create a clear, step-by-step restoration plan
We’ll walk you through everything so you know exactly what to expect.
What to Expect: Our Process
Initial Assessment
We inspect the affected areas, identify the source of water, and assess how far moisture has spread, including behind walls and under flooring if needed.
Containment
If there’s a risk of spread or contamination, we isolate affected areas to protect the rest of the property.
Water Removal & Material Assessment
We remove standing water (if present) and determine which materials can be dried versus what needs to be removed.
Structural Drying
We set up professional drying equipment, including air movers and dehumidifiers, to fully dry the space and prevent further damage or mold growth.
Monitoring & Adjustments
We monitor moisture levels and adjust equipment daily to ensure proper drying is achieved.
Cleanup & Restoration Prep
Once dry, we clean affected areas and prepare the space for any necessary repairs or reconstruction.
Documentation (if needed)
We can provide detailed documentation and photos to support insurance claims.
Our goal is to handle the entire process efficiently so you can move forward with confidence.
Clients trust Emdecon because we provide:
- Fast response to minimize water damage and prevent further issues
- Professional drying equipment and proven restoration methods
- Clear assessments and honest recommendations on what can be saved
- Detailed documentation to support insurance claims
Our role is to stop the damage early, dry the structure properly, and ensure your property is safe and ready for the next steps. We focus on efficient, professional service from start to finish.
Professional Water Damage Restoration. Done Right.
When water damage occurs, acting quickly is key to preventing further issues and reducing long-term costs.
Our team provides professional water damage cleanup, drying, and restoration services, handling the process efficiently from start to finish.
What we do
We manage the full restoration process, including:
- Water extraction (if needed)
- Thorough drying of affected areas
- Moisture detection in walls, floors, and hidden spaces
- Removal of materials that cannot be properly dried (such as drywall or flooring)
Our goal is to fully dry and stabilize the space so it can be safely restored.
How we protect your property
We follow proven procedures to prevent further damage and control moisture spread:
- Strategic placement of drying equipment (air movers & dehumidifiers)
- Containment of affected areas when required
- Ongoing monitoring of moisture levels
This ensures the space is dried properly and reduces the risk of mold.
We handle the details for you
We also take care of the behind-the-scenes work, including:
- Clear documentation and photos for insurance claims
- Communication throughout the project
- Coordination of next steps if repairs are needed
Ready to get started?
If you’re dealing with water damage, early action makes a big difference. We’re here to assess the situation and guide you on the next steps.
Common Signs of Water Damage
Water damage isn’t always obvious right away. Catching it early can help prevent more extensive damage and costly repairs.
If you’re noticing any of the following, it may be time to have your property assessed:
- Musty or damp odours
- Stains or discoloration on ceilings or walls
- Warping, bubbling, or soft spots in flooring or drywall
- Peeling paint or blistering surfaces
- Visible moisture or condensation in unusual areas
- Previous leaks or recent flooding
Water can spread behind walls and under flooring, even if the surface looks dry. Without proper drying, this can lead to structural damage and potential mold growth.
Our team can assess the situation, identify hidden moisture, and recommend the appropriate next steps.
How Much Does Water Damage Restoration Cost?
Every situation is different, but here’s a general idea:
- Minor water damage (small areas, quick drying): $500 – $1,500
- Moderate damage (multiple areas, flooring/walls affected): $1,500 – $5,000
- Extensive damage (basements, hidden moisture, material removal): $5,000+
We provide clear, upfront pricing based on your specific situation, no surprises.
Good to know:
In many cases, water damage may be covered by homeowners’ insurance, especially if caused by a sudden issue like a leak or appliance failure.
We can provide documentation and photos to support your claim and help simplify the process.
